Welcome to the Rick Case Maintenance Support Center

In order to streamline maintenance requests at your dealership and better serve you, we utilize a support ticket system. Every request is assigned a unique ticket number which you can use to track the progress and responses online. For your reference we provide complete archives and history of all your support requests.

A valid rickcase.com email address and account is required to submit a ticket. To create an account, contact Debbie Albert at debbiealbert@rickcase.com